MULTI FAMILY PROPERTY MANAGEMENT
Built for investors and owners of apartment buildings and multi-unit portfolios, Topanga Property Management blends institutional-grade systems with hands-on local execution. The service is designed to scale: centralized operations for rent collection and maintenance, portfolio-level financial controls, and on-the-ground leasing and resident services that keep buildings full and cash flow predictable. Topanga Property Management partners with owners on capital planning and value-add initiatives, manages regulatory complexity, and delivers a single point of accountability so owners can focus on returns while we run the business.
how we are different
Topanga Property Management manages multi-family properties with both scale and care. Operational teams for leasing, maintenance, finance, and compliance coordinate daily and quarterly to protect cash flow and building systems, while a single dedicated account manager provides portfolio-level oversight and direct owner communication.
Local market expertise combined with project and legal experience allows Topanga Property Management to anticipate regulatory changes, execute capital projects efficiently, and prioritize investments that produce measurable returns. The result is fewer surprises, better tenent retention, and clearer financial performance across the portfolio.
Leasing Strategy & Occupancy Management
Market analytics and unit-level pricing maximize revenue per unit while targeted leasing and renewal campaigns reduce vacancy. Leasing teams execute coordinated campaigns, manage waitlists and renewals, and apply value-driven incentives to stabilize occupancy and reduce concession spend.
PORTFOLIO-LEVEL REPORTING & CLARITY
Consolidated monthly statements, property-level P&Ls, and a live owner dashboard provide timely, transparent insight into performance. Automated delinquency tracking, rent-roll reconciliation, and organized year-end reporting simplify accounting and support investor and lender reporting needs.
Expense Control & Capital Efficiency
Topanga leverages scale to reduce operating costs through vendor performance management, competitive bidding for capital projects, and preventative maintenance programs. Regular inspections and tenant-retention initiatives cut emergency repairs and turnover costs, preserving net operating income and extending asset life.
MULTI FAMILY MANAGEMENT SERVICES
As the owner of a multifamily investment property, you deserve a management team that prioritizes your goals, ensuring profitability while also balancing tenant needs. We manage all aspects seamlessly, ensuring your investment prospers.
Strategic Marketing, Advertising & Branding
Attract qualified applicants and maximize market rents
Listing distribution & national reach. We syndicate vacancies to major portals — Zillow, Apartments.com, Realtor.com — and tap relocation partners and broker networks to attract qualified renters from outside the area. This broad exposure expedites the leasing process and increases qualified leads.
Local reach & direct channels. We run property websites, an easy renter portal, and targeted local social and search campaigns to capture neighborhood demand. Those direct channels shorten vacancy cycles and simplify touring, applications, and move-ins.
Presentation that converts. High-resolution photos, virtual tours, floor plans, and optimized listing copy increase click-throughs and in-person showings. Better presentation leads to faster placements and higher-quality applicants.
Data-driven pricing & market intelligence. Frequent rent surveys and comp analysis keep pricing aligned with local demand. We adjust pricing continuously — dynamic where appropriate — to maximize yield without sacrificing occupancy.
Programmatic advertising & lead nurturing. Multi-channel paid ads, portal boosts, and CRM-based follow-up convert viewers into applicants.
Re-targeting improve conversions while controlling acquisition costs.
Transparent tracking & owner reporting. Every campaign and lease source is tracked and reported through AppFolio and our dashboards. Owners get clear metrics on what’s driving demand alongside regular financials.
Why it matters. Using the same national channels as the largest firms plus local websites, social targeting, and relocation partnerships turns visibility into qualified applicants, faster move-ins, and clearer ROI for owners.
Full leasing operations from inquiry to keys in hand.
Efficient Leasing & Seamless Move-Ins
Our leasing process converts prospects into reliable tenants quickly and professionally: digital applications, digital lease preparation and execution, deposit collection, and a documented move-in inspection. Showings are scheduled and managed, communications are empathetic and timely, and leases are written to protect owners while remaining fair and enforceable.
We coordinate utilities, keys, and on-boarding so tenants arrive to a clean, inspected unit and owners avoid early disputes.
Faster placements and cleaner hand-offs that protect property condition and cash flow.
Rigorous Tenant Screening
Protect income and reduce turnover with better resident selection
We apply a multi-factor screening standard — employment and income verification, credit and criminal reports, rental history, and reference checks — plus manual review to catch edge cases automated checks miss. Our goal is placement of responsible, long-term renters who meet rent-to-income and behavioral standards, reducing evictions and costly turnover. Screening continues at renewal to identify risks early and inform retention or re-marketing strategies.
Thorough vetting that lowers risk and supports longer tenancies.
Rent & Revenue Management
Automated collections, disciplined enforcement, timely remittances
Tenants pay via an easy online portal with recurring payment options and automated reminders; our collections process combines technology with firm escalation for delinquencies to protect cash flow. We reconcile payments, track fees, and produce monthly owner remittances on schedule so you know exactly when money moves. When needed, we coordinate payment plans, legal notices, and collections while preserving occupant relationships when appropriate.
Reliable rent flow and clear accounting — less volatility for owners.
Compliance & Regulatory Oversight
Proactive compliance to avoid fines, lawsuits, and operational surprises
Topanga continuously monitors local, state, and federal rental regulations — including rent ordinances, habitability standards, and fair-housing requirements — and applies those rules to leases, notices, and property processes. We schedule required inspections, keep certificates and permits current, and update owners on material regulatory changes that affect operations or revenue. This proactive approach reduces risk, prevents costly citations, and preserves long-term value.
Reduce legal exposure with disciplined compliance and timely documentation.
Turnover Management & Unit Prep
Rapid, cost-controlled turnovers that minimize vacancy days
When a unit becomes available we run a coordinated turnover program: move-out inspections, prioritized punch lists, vendor scheduling, cleaning, staging/photography, and a timed re-listing to get the unit back on market quickly. We control costs by batching work, using vetted vendors, and enforcing quality checklists so repairs are right the first time. The result is shorter vacancy windows, better first impressions, and higher re-rent rates.
Faster turnovers + consistent presentation = higher occupancy and rent recovery.
Maintenance & Emergency Repairs
Preventive upkeep plus fast emergency response when it counts
Our maintenance program blends scheduled preventative work with on-call emergency response: routine inspections, seasonal servicing, and a documented work-order system that tracks time, cost, and warranties. We use a mix of in-house technicians and pre-qualified local vendors to keep lead times short and prices competitive, and every job is logged in the owner portal for transparency. Emergency plans and 24/7 triage minimize damage and tenant disruption.
Preserve asset condition and reduce lifecycle costs with proactive maintenance.
Legal Support & Eviction Management
Experienced guidance and decisive action that protects owner rights
We maintain relationships with eviction and real-estate counsel to handle lease disputes, notices, and any necessary legal proceedings efficiently and in compliance with local rules. Our process emphasizes documentation and escalation steps designed to avoid litigation when possible, but to move quickly and correctly when court action is required. Clear records and timely coordination with counsel reduce legal risk and expenses for owners.
Legal expertise and disciplined procedures to protect your investment.
Accounting & Financial Reporting
Timely, accurate statements and the data owners need to make decisions
Monthly operating statements, rent rolls, bank reconciliations, and customizable unit-level reports are delivered on a consistent schedule and available anytime in AppFolio. We process payables promptly, track capital projects, and produce year-end documents that simplify tax prep. Owners receive clear explanations, not jargon — and direct access to the numbers behind every decision.
Transparent accounting that turns property performance into clear action.
Full-Service Property Management (The Whole Package)
Everything required to operate, protect, and grow your asset — handled end-to-end
Topanga provides a single, integrated management solution: leasing, screening, maintenance, compliance, accounting, vendor and project management, investor distributions, and owner communications. We act as your operating partner — coordinating trades, supervising capital work, and guiding strategy with market data so owners can focus on portfolio goals. That single point of accountability reduces friction and ensures consistent execution across every property.
One partner, complete operations, measurable outcomes.
24/7 Emergency Response & Owner Support
Round-the-clock service for tenant emergencies and owner peace of mind
Tenants have access to emergency maintenance 24/7; our dispatch protocol triages calls, authorizes urgent work, and notifies owners of material incidents immediately. For owners, we provide a defined escalation path and real-time updates on critical issues, plus an emergency plan customized per property. That assurance reduces risk, limits damage, and keeps tenants — and owners — confident that problems will be handled fast and correctly.
Always-on protection so emergencies don’t become crises.
Preferred Vendors
Trusted, Local Partners for Every Need
Topanga Property Management is a long-standing San Fernando Valley operator with decades of experience building and managing properties. Our legal background, local roots, and active community involvement have allowed us to cultivate a tightly vetted network of contractors and service providers. Each vendor is chosen for proven workmanship, reliable response times, proper licensing and insurance, and fair, transparent pricing — so owners can trust the team working on their property.
From routine repairs to major capital projects, Topanga coordinates pre-qualified vendors for every trade: licensed plumbers, electricians, HVAC specialists, roofers, painters, landscape teams, professional cleaners, and security installers. Vendors are evaluated by performance history and contractual standards; projects are competitively bid when appropriate and managed end-to-end by Topanga so owners receive coordinated scheduling, consistent quality, and a single point of accountability.
Insurance & Risk ASSESSMENT
Ensure the right coverage and rapid support when it matters most.
We work with trusted firms that specialize in property and liability protection so owners have clear, appropriate coverage and fast claims support.
- Property & landlord insurance brokers (commercial and residential)
- Builder’s risk and course-of-construction insurers
- Professional liability/ E&O providers for management teams
- Umbrella and excess liability carriers
- Claims adjusters and loss-control consultants
- Restoration & disaster-recovery contractors (water, fire, mold)
- Insurance attorneys and coverage consultants
- Certificate-of-insurance (COI) management services
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Professional Services
Expert advisors to simplify permitting, taxes, contracts, and technical reviews.
Our network includes specialists who streamline approvals, clarify tax strategy, and validate technical work so projects and compliance move forward without surprises.
- Real estate attorneys (leases, evictions, contract review)
- CPAs and tax advisors experienced in real estate & cost segregation
- Civil, Structural, and MEP Egineers
- Permit expediters and municipal liaisons
- Land & boundary surveyors
- Environmental consultants (Phase I/II, remediation)
- Title companies and escrow officers
- Property appraisers and feasibility analysts
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Construction & Maintenance
Vetted trades and GC partners for preventative upkeep, emergency repairs, and capital projects.
From routine service to large-scale renovations, our preferred contractors deliver predictable quality, competitive pricing, and documented warranties.
- Licensed general contractors & project managers
- Roofing contractors and waterproofing specialists
- HVAC service, commissioning, and replacement teams
- Licensed plumbers and sewer specialists
- Licensed electricians
- Interior trades: painters, flooring, cabinetry, drywall
- Locksmiths
- Elevator technicians, mechanical system specialists & pool care experts
- Pest-control
- Mold/remediation
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Operational Support
Tenant-facing and back-office services that keep leasing, turnovers, and daily ops consistent.
We coordinate firms that elevate marketing, speed turnovers, and support tenant experience so occupancy and reputation improve together.
- Tenant-screening and background-check services
- Professional photography, videography, and virtual-tour vendors
- Digital marketing, listing management, and SEO specialists
- Housekeeping, turnover cleaning, and linen/laundry services
- Short-term rental managers and guest/concierge services
- Onsite maintenance crews, porters, and building engineers
- Call center/after-hours resident support providers
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